Order Acceptance Policy
Your emailed receipt of an order
confirmation does not signify our acceptance of your order, nor
does it constitute confirmation of our offer to sell. Item
availability and prices are subject to change at any time,
without notice. rompppais.com & tackle-by-dy.com reserves the
right to limit quantities, and to decline the acceptance of any
order for any reason. rompppais.com & tackle-by-dy.com reserves
the right at any time after receipt of your order, without prior
notice to you, to supply less than the quantity ordered of any
item. All orders placed will be thoroughly researched before
shipping, in accordance with the policies set by rompppais.com &
tackle-by-dy.com Credit and Fraud Avoidance Department.
rompppais.com & tackle-by-dy.com may require additional
information and/or verification before accepting and processing
any order.
Order Cancellation
An order may be canceled only if
that item is backordered and not available to ship. Any order
submitted through this website, if in stock, will ship
immediately and cannot be canceled. rompppais.com &
tackle-by-dy.com reserves the right to cancel an order or to
issue a Return Merchandise Authorization (RMA) for merchandise
that is advertised in error, that does not conform to advertised
specifications, or was shipped in error. Charge backs from
credit card issuing banks are subject to the above policies.
Backorders
At rompppais.com &
tackle-by-dy.com, we make every effort to provide you with
current inventory status and product availability information.
Due to the fact that our online store consists of over 300,000
computer-related products, an other none related products an
item may not always be in stock. rompppais.com &
tackle-by-dy.com will accept orders for out-of-stock items. If
the item you order is not in stock, it will be placed on
backorder and shipped to you when it becomes available. On
orders with backordered items, you are not charged for out of
stock items, until they ship, Shipping charges are
non-refundable. A backorder may be canceled at ANY time prior to
shipping. We will remove bulk packaging to save on shipping
costs if requested at time of order, only
Typographical Errors
In the event a product is listed
at an incorrect price due to typographical error or error in
pricing information received from our suppliers, rompppais.com &
tackle-by-dy.com shall have the right to refuse or cancel any
orders placed for products listed at the incorrect price without
prior notification. rompppais.com & tackle-by-dy.com shall have
the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your
credit card has already been charged for the purchase and the
order is canceled, rompppais.com & tackle-by-dy.com shall
immediately issue a credit to the credit card account in the
amount of the incorrect price.
Return Policy
There are NO returns for opened
non-defective product. This follows all manufacturer policies
and therefore no exceptions can be made.
Before returning any defective item, it is necessary to contact
our Customer Service Department for return instructions. No
returns of any type will be accepted without a Return
Merchandise Authorization (RMA) number.
We accept no responsibility for products returned without an
RMA number.
For a product that is determined to be defective within 15 days
from date of purchase, Return instructions and replacement
product will be issued by us. After 15 days from purchase date
all product is covered by the manufacturers warranty policy.
We reserve the right to instruct the client to obtain a case
number from the manufacturer that verifies the item is in fact
defective.
All non-defective, unopened returns, are subject to a 20%, $
40.00 minimum, restocking fee, whichever is greater. Shipping
costs are extra, and are the responsibility of the client.
Credits to charge cards may take up to 10 business days to be
processed after receipt of the returned product. A credit will
not begin processing until we have received the returned
product. Items found to be non defective will be returned to the
client at their expense.
Defective software:
Please note that defective software may be returned for
replacement only. Defective software cannot be returned for
credit.
Defective hardware:
Within the 15 days from date of purchase, any defective hardware
will have an RMA issued following policies and guidelines that
are in place directly from each manufacturer. Return
instructions will be provided. It is the responsibility of the
client to follow and return the products in a timely manner to
the warehouse location that is provided.
In some instances the manufacturer may request that the
return/replacement/ repair is to be taken care of by them
directly, at which time we will provide that instruction. In
some cases, to help facilitate a return, the manufacturer may
instruct the client to contact them to obtain a case number that
confirms the item is defective.
Shipping Policy - USA
Shipping charges are calculated
starting at $20.00. All shipping is by Canada Post Parcel, UPS
or Purolator. Shipping charges are non-refundable.
* An additional charge of $85.00 will be charged to your
credit card for any shipment that is refused or undeliverable
due to no fault of rompppais.com & tackle-by-dy.com or
the courier. rompppais.com & tackle-by-dy.com reserves
the right to review shipping.
Shipping Policy - Canada
Shipping charges are calculated
starting at $16.00. All shipping is by Canada Post Parcel, UPS
or Purolator. Shipping charges are non-refundable. Some items
will qualify for free shipping, if minimum orders are met.
* An additional charge of $75.00 will be charged to your
credit card for any shipment that is refused or undeliverable
due to no fault of rompppais.com & tackle-by-dy.com or
the courier. rompppais.com & tackle-by-dy.com reserves
the right to review shipping.
Most in stock order ship same day,
although that does not mean that you will receive your order
next day express shipping is available at extra charge,
Your order will not ship until after your order has been
verified and processed by our Order Processing Department. Every
effort is made to process all orders within 24 hours after
receiving an order, but same-day shipping is not guaranteed.
Note:
Please keep in mind that our distribution centers do not process
or ship orders on weekends and/or holidays.
Sales Tax -
USA
romppais.com will not charge sales
tax for orders to be delivered to addresses in the USA. Each
customer shall be solely responsible for any tax's or duty
charged by you customs.
Sales Tax -
Canada
Ontario residents pay G.S.T and P.S.T.
All other provinces and territories pay G.S.T. only.
Purchases from outside Ontario and Canada are tax exempt.
This site uses pricing in Canadian (CDN$) currency.
romppais.com accepts Visa and
MasterCard American Express or back transfers only! Paypal maybe
used, a $3.00 service charge will apply. There is no surcharge
for using your credit card to make a purchase. Please be sure
to provide the exact billing address and telephone number as
recorded with your credit card issuing bank. We will ship to an
alternate address only if the address is added in the comment
box on our
credit card summation pages to use Incorrect information may
cause a delay in the processing of your order. Your credit card
will be charged as each item is shipped.
Copyright and Trademark Notice
This site is owned and operated
by rompppais.com & tackle-by-dy.com. Unless otherwise specified,
all materials appearing on this site, including the text, site
design, logos, graphics, icons, and images, as well as the
selection, assembly and arrangement thereof, are the sole
property of rompppais.com & tackle-by-dy.com, Copyright, ALL
RIGHTS RESERVED. All audio and video clips are the sole property
of rompppais.com & tackle-by-dy.com or our suppliers or their
respective content providers. All software used on the site is
the sole property of rompppais.com & tackle-by-dy.com or those
supplying the software.
You may use the content of this
site only for the purpose of shopping on this site promoting our
site or products or placing an order on this site and for no
other purpose. No materials from this site may be copied,
reproduced, modified, republished, uploaded, posted,
transmitted, or distributed in any form or by any means without
rompppais.com & tackle-by-dy.com prior written permission. All
rights not expressly granted herein are reserved. Any
unauthorized use of the materials appearing on this site may
violate copyright, trademark and other applicable laws and could
result in civil penalties. not like we would do it.
Privacy Policy
At rompppais.com &
tackle-by-dy.com, we value your privacy. Your personal
information is for use by rompppais.com & tackle-by-dy.com staff
only--Period. This information is kept on a secure server to
protect it from outside parties, and is information used for the
limited purpose of processing your order (s). Information may
also be used for statistical purposes, to improve our web site
and services to you, to administer our site, and to notify you
of products or special offers that may be of interest to you.
Your personal information will not be sold and will not leave
rompppais.com & tackle-by-dy.com
Secured Transaction
If using either Netscape or
Internet Explorer as your web browser, your online transactions
are fully encrypted and secured with 128-bit encryption
technology when you place orders at rompppais.com &
tackle-by-dy.com. Our check out an
credit card Sumiton pages are secure encryption https.
Manufacturer's Warranty
All returns and replacements must
be handled directly through the manufacturer anytime after the
first 15 days of invoice. Manufacturer’s warranties vary on each
product. Extended warranties are available directly from select
manufacturers. Manufacturer information is subject to change
without notice. Please contact the manufacturer to obtain
warranty information. Do not be taken by 3rd party warrantees
that big box stores offer, buy direct from manufacturer, we sell
only manufacturer warranties, I my self have be taken by every
3rd party insuring company, to this day I am still waiting for a
settlement from a laptop I bought 10 years ago, they only want
to pay less then $0.50 on the dollar for a none reparable unit,
before that many warranty problem that would have been looked
after gladly by the manufacturer was down right refused by the
3rd party company.. DON'T GET Choked UP in there scams
Service & Support
All requests for technical service
and support should be made directly to the manufacturer in
accordance with THEIR terms and conditions. manufacturer will
provide on-line technical notes on most computer hardware and
software products for your reference. manufacturer makes no
guarantees of product reliability or compatibility. All
compatibility-related questions MUST be directed towards the
product manufacturer.
we provide IT support at a yearly
fee for an training or network problems or software help
Trademarks
All trademarks or service marks
are property of their respective owners.
Disclaimer
rompppais.com & tackle-by-dy.com
makes no representations or warranties, either express or
implied, of any sort with respect to the rompppais.com &
tackle-by-dy.com web sites, materials, their operation,
information, contents, or Year 2000 compliance. rompppais.com &
tackle-by-dy.com disclaims all warranties, express or implied,
of any sort with respect to the sites or their use, including
but not limited to merchantability and aptness for a particular
purpose. You, the purchaser, agree that rompppais.com &
tackle-by-dy.com, its directors, officers, employees and/or
representatives, shall not be liable for damages arising from
the operation, content, or use of the rompppais.com &
tackle-by-dy.com sites or the products sold therein. You agree
that this limitation of liability is comprehensive and applies
to all damages of any sort, including without limitation direct,
indirect, compensatory, special, incidental, punitive and
consequential damages.
Jurisdiction
Any litigation
regarding this agreement, or any transaction between a customer
and rompppais.com &
tackle-by-dy.com
shall be brought
to the provincial courts located in Thunder Bay, Ontario Canada
and customer hereby agrees and submits to such jurisdiction and
venue as proper |
